Autocraft Engineering

Customer Reviews about Autocraft Engineering:

• ★ ★ ☆ ☆ ☆
  Took my car to Autocraft engineering in Basildon, in for a full service and MOT left my car with the garage in the morning as I worked in London. I had no phone call from the garage to say that my car was ready. On my return to the garage the gentleman said your car has passed the mot, and we serviced your vehicle but it needed new front bushes and a track control arm, so they completed this for me. 1. the garage never phoned me to tell me this was wrong on my car. 2. I never gave them permission to carry out this work. 3. your front bushes and track control arm are not part of a service. If my car had failed the mot on on these issues I would of completed them myself and returned it to the garage. After speaking to the garage they said we always completed minor things when we do a full service. This is complete rubbish this is not the case. My bill at the end should of been £145.00 instead was nearly double, This was appalling service from the garage, the fact they didnt even ask me if I wanted them to carry out the repair. After driving the car home thinking everything was ok my car kept pulling to one side, I could understand this I stopped thinking the wheel was not on properly I checked it but seemed fine, this happen all the way home so when i got home i put it up on my ramp and checked it two of the bolts were loose they had not fitted the track control arm correctly. Please avoid this garage at all cost they are a bunch of cowboys. .
  By Admin, February 27, 2020

About Autocraft Engineering in Laindon

Our company Autocraft Engineering is located in the city of Laindon, region Essex England. The legal address of the company within British Rail Car Park, Station Approach, Laindon. The scope of our company Automotive, Garages. For more information, call 01268 540412

Keywords: Automotive Service
Services: mot while you wait, mot test, mot, Garage Services, Car Service, Car Modification
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